Privacy Notice
Last updated: 3 October 2026
AfrikNexus Healthcare Ltd takes the protection of personal data seriously. This notice explains what personal data we collect through this website, why we collect it, who we share it with, how long we keep it, and the rights available to you under the Nigeria Data Protection Act 2023.
1. Who we are and how to reach us
- 1.1AfrikNexus Healthcare Ltd (RC 9733735) is a company incorporated in Nigeria with its registered office at 5, Olaiya Street, Alausa, Ikeja, Lagos, Nigeria. In this notice, “we”, “us” and “our” mean AfrikNexus Healthcare Ltd, and “this website” means the website on which this notice appears.
- 1.2We are the data controller for the personal data described in this notice.
- 1.3Data protection enquiries and requests should be sent to info@afriknexusltd.com, or by telephone to 0906 288 1228.
2. What this notice covers
- 2.1This notice covers personal data we collect through this website and through correspondence that begins on this website.
- 2.2It does not cover the practices of any third party whose website or service we link to. Those parties operate under their own notices and terms.
3. The personal data we collect
- 3.1Information you give us. When you complete an enquiry form on this website we collect your name, your organisation, your role, your country, your email address, the therapeutic area you are interested in, the nature of your interest, and the content of your message. The form does not ask for a telephone number.
- 3.2Information you give us in other ways. If you contact us by email, telephone or WhatsApp using the details on this website, we collect the contact details you use and the content of what you send us.
- 3.3Information collected automatically. Our web server records technical information about requests, including the internet protocol address, request time, pages requested and browser identifier. If you accept optional analytics, Google Analytics 4 and Cloudflare Web Analytics collect usage and technical information such as pages viewed, visit activity, approximate location, device and browser type, and referring website. Google Analytics uses an IP address at collection to derive location and then discards it before logging. Necessary cookie preferences and security checks remain active even if you reject optional analytics. Our Cookie Notice explains this further.
- 3.4Sensitive personal data. We do not ask for sensitive personal data through this website, and this website is not designed to collect health data. Please do not include health information about yourself or about any other person in an enquiry to us.
4. Why we use your personal data, and our lawful basis
We process personal data only where the Nigeria Data Protection Act 2023 permits it. The basis on which we rely depends on the purpose.
| Purpose | Personal data used | Our lawful basis |
|---|---|---|
| Responding to your enquiry and taking steps towards a possible commercial relationship | Your contact details and the content of your enquiry | Our legitimate interests in responding to enquiries and developing our business, and, where applicable, steps taken at your request before entering into a contract |
| Keeping a record of our correspondence and of any agreement we enter into with you or your organisation | Your contact details and the content of our correspondence | Our legitimate interests in maintaining accurate business records, and compliance with a legal obligation where one applies |
| Keeping this website secure and available, and investigating misuse | Web server log data | Our legitimate interests in the security and integrity of our systems |
| Understanding how this website is used so that we can improve it | Analytics data | Your consent, given through the cookie banner and capable of withdrawal at any time |
| Sending you insights, updates or invitations where you have expressly asked to receive them separately | Your name and email address | Your consent, capable of withdrawal at any time |
| Meeting our regulatory, tax and corporate record-keeping obligations | The records concerned | Compliance with a legal obligation |
- 4.1Where we rely on our legitimate interests, we have considered whether those interests are fair to you, and we do not rely on them where your interests outweigh ours. You may object to processing carried out on this basis. Section 9 explains how.
- 4.2Where we rely on your consent, you may withdraw it at any time. Withdrawal does not affect anything we did lawfully before you withdrew.
This website does not currently provide a newsletter subscription form. Sending an enquiry or accepting analytics does not subscribe you to marketing. Any separate request to receive updates is handled on the basis of your consent.
5. Who we share your personal data with
- 5.1We share personal data with the following recipients, and only where there is a proper reason to do so:
- service providers who host this website, operate our mailboxes and provide our business productivity tools. They act on our instructions under written terms and may not use the data for their own purposes
- Google Analytics 4 and Cloudflare Web Analytics, only if you accept optional analytics. Google uses cookies; Cloudflare Web Analytics does not use analytics cookies. We do not send enquiry message contents to either analytics provider
- Cloudflare, which provides enquiry processing and delivery and Turnstile spam protection. Turnstile processes technical browser and device signals to check for automated misuse. It is a security function and is not disabled by Reject optional. See Cloudflare's Turnstile Privacy Notice
- our professional advisers, including legal, accounting and audit advisers, where they need the data in order to advise us
- a regulator, court, law enforcement agency or other public authority where we are required or permitted by law to disclose
- a party to a corporate transaction involving our business or any part of it, subject to appropriate confidentiality obligations
- 5.2We do not sell personal data. We do not share personal data for advertising or for third-party marketing.
6. Transfers outside Nigeria
- 6.1Some of our service providers store or process personal data outside Nigeria. Where that happens, we rely on the transfer conditions permitted under the Nigeria Data Protection Act 2023 and on the contractual data protection commitments given to us by those providers.
- 6.2You may ask us for further information about a particular transfer using the contact details in section 1.
7. How we protect your personal data
- 7.1We apply technical and organisational measures appropriate to the data we hold. These include controlled and limited access, multi-factor authentication on mailboxes, encryption of data in transit to and from this website, restricted administrative rights, written confidentiality obligations on our personnel, written data protection terms with our providers, and independent backups.
- 7.2No transmission over the internet can be guaranteed to be completely secure, and we cannot give an absolute assurance against every risk.
- 7.3Where a personal data breach occurs and the law requires it, we report the breach to the Nigeria Data Protection Commission within the time the Act allows, and where the breach is likely to result in a high risk to you, we inform you.
8. How long we keep your personal data
We keep personal data only for as long as we need it for the purpose we collected it for, and then delete it or render it anonymous.
| Category of record | Retention period | What happens then |
|---|---|---|
| Website enquiries that do not lead to a commercial relationship | 24 months from the date of our last substantive contact with you | Deleted |
| Correspondence and records relating to a commercial relationship | The duration of the relationship, and 6 years after it ends | Deleted, unless a longer period is required by law or a claim or dispute is live |
| Records of consent to marketing, and subscription records | Until you withdraw consent, and 12 months after withdrawal as evidence that the withdrawal was acted on | Deleted |
| Web server logs | 90 days | Overwritten |
| Google Analytics user-level and event-level data, where you accepted optional analytics | 14 months under the Google Analytics retention setting | Deleted under that setting. Standard aggregated reports are not subject to this user and event data retention limit |
| The record of your cookie choice | 12 months, after which we ask you again | Replaced |
| Backups | A rolling cycle of 30 days | Overwritten |
- 8.1Where a law, a regulator or a court requires us to keep a record for longer than the period above, we keep it for that period and for that purpose only.
9. Your rights
- 9.1Under the Nigeria Data Protection Act 2023 you have the right to:
- ask us to confirm whether we hold personal data about you, and to be given a copy of it
- ask us to correct personal data that is inaccurate or incomplete
- ask us to delete personal data where we have no lawful ground to continue holding it
- ask us to restrict our processing while a question about the accuracy or the lawfulness of that processing is resolved
- object to processing that we carry out on the basis of our legitimate interests
- ask us to transmit personal data you gave us to another data controller, where that is technically feasible
- withdraw your consent at any time, where consent is the basis on which we process
- not be subject to a decision based solely on automated processing which produces legal effects concerning you. We do not take decisions of that kind through this website
- 9.2To exercise a right, write to info@afriknexusltd.com. We may ask you for information to confirm your identity before we act, so that we do not disclose personal data to the wrong person.
- 9.3We respond without undue delay and within the period the Act allows. Where a request is complex we will tell you so and keep you informed.
- 9.4If you are not satisfied with how we have handled your personal data or your request, you may complain to the Nigeria Data Protection Commission. We would be grateful for the opportunity to address your concern first.
10. Children
- 10.1This website is directed at businesses and at professionals. It is not directed at children, and we do not knowingly collect personal data from a person under the age of 18. If you believe we hold personal data of a child, please contact us and we will delete it.
11. Cookies
- 11.1This website uses necessary cookies for essential functions, including remembering your cookie preference. They remain active whether you accept or reject optional analytics. Optional analytics are not loaded and their cookies are not set until you accept them. Our Cookie Notice explains the technologies we use, their purposes and durations, and how to change your choice.
12. What this website is not for
Please read this section before you contact us.
This website does not provide medical, diagnostic or treatment advice. If you have a question about your health or about a medicine, speak to a qualified healthcare professional.
The enquiry routes on this website are not for medical enquiries, and are not for reporting an adverse event or a product quality complaint.
If you wish to report a suspected adverse reaction to a medicine, please report it to the National Agency for Food and Drug Administration and Control, or through the Med Safety App.
Please do not send us personal health information about yourself or about any other person.
13. Links to other websites
- 13.1Where this website links to a third-party website or service, we do not control that party and we are not responsible for its privacy practices. Please read its own notice before you provide personal data to it.
14. Changes to this notice
- 14.1We may update this notice from time to time. The date at the head of this notice shows when it was last updated. Where a change is material we will draw attention to it on the home page of this website.
15. Contact
AfrikNexus Healthcare Ltd (RC 9733735)
5, Olaiya Street, Alausa, Ikeja, Lagos, Nigeria
info@afriknexusltd.com · 0906 288 1228